ShareCredentials ("we", "our", or "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information
when you use our document exchange network and services.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, company name, and password when you register.
- Document Data: Documents you upload, form submissions, and signature requests.
- Payment Information: Billing address and payment details (processed securely by our payment providers).
- Communications: Messages you send us through support channels.
Information Collected Automatically
- Usage Data: How you interact with our services, features used, and actions taken.
- Device Information: Browser type, operating system, and device identifiers.
- Log Data: IP addresses, access times, and pages viewed.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our document exchange network services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and fraud
3. Data Security
We implement industry-standard security measures to protect your data:
- 256-bit SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Secure data centers with physical security measures
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third parties who assist in providing our services (hosting, payment processing, analytics).
- Document Recipients: When you send documents for signing or verification through our network.
- Legal Requirements: When required by law or to protect our rights.
5. Your Rights
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Delete your account and associated data
- Opt-out of marketing communications
- Request data portability
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services.
After account deletion, we may retain certain data for legal compliance, dispute resolution,
and enforcement of our agreements.
7. Cookies
We use cookies and similar technologies to improve your experience, analyze usage,
and personalize content. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any
material changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: